Privacy Policy

Letterpress PLAY has taken every precaution to secure your privacy online, at our data centers and at our physical location, protecting against theft manipulation or loss of information collected. Your private details are only used for internal processes related to fulfilling and managing your order in a safe way - all available security measures have been put into place on Letterpressplay.com

Personal Information We Collect

When you visit the Site, our computer automatically collects certain information about your device. This includes what web browser you are using and where in the world it is being used from! Once on this page we also collect data such as IP address and search terms that lead to us. As you browse around, a lot of interesting things happen when an individual product or webpage is viewed, we record which one was seen as well how long it stayed there for (which might help with advertising). We refer to this as automatically collected information as "Device Information."

We collect Device Information using the following technologies: 

  • "Cookies" are data files that are placed on your device or computer and often include a unique anonymous identifier. For more information about cookies, visit allaboutcookies.org
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

    Additionally, when you purchase a product through our site or make an attempt to do so, we collect certain information from you including your name, billing address, and shipping address. We also store payment information like credit card numbers, as well as email addresses and phone numbers in order to facilitate the process of buying products which is why they're called "Order Information."

    When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

    How do we use your personal information?

    We use the Order Information we collect to provide you with excellent customer service and maintain your privacy. We will not sell or share any of this data without getting in contact first, unless it is necessary for legal reasons.

    • Communicate with you.
    • Screen our orders for potential risk or fraud. 
    • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

      We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally, to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

      Sharing your personal information

      We work with third parties like Shopify and Google Analytics. They help us use your personal information in a way that we're not able to do on our own, for example by powering the online store or analyzing how customers are using this site.

      We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
      You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

      Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

      Behavioral Advertising

      We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-"targeted" -advertising work? 

      You can opt-out of targeted advertising by using the links below:

      - Facebook: https://www.facebook.com/settings/?tab=ads

      - Google: https://www.google.com/settings/ads/anonymous

      Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

      Data Retention

      When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

      Changes

      We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

      Minors

      The Site is not intended for individuals under the age of 16 years old.

      Contact Us

      For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at shop@letterpressplay.com or by mail using the details provided below:

      Letterpress Play

      [Re: Privacy Compliance Officer]

      Letterpress Play, 2002 South Congress Ave, Austin, Texas 78704, United States